TCMI First Annual Report 2007 - 2008

TCMI Second Annual Report 2008 - 2009

TCMI Third Annual Report 2009 - 2010

TCMI Fourth Annual Report 2010-2011

Pennington-Gray, L., Kaplanidou, K., & Schroeder, A. (2012). Drivers of Social Media Use Among African Americans in the Event of a Crisis. Natural Hazards, 1-19. doi: 10.1007/s11069-012-0101-0.

Pennington-Gray, L., Schroeder, A., & Kaplanidou, K. (2011). Examining the influence of past travel experience, general web searching behaviors, and risk perceptions on future travel intentions. International Journal of Safety and Security, 1, 64-89.

Pennington-Gray, L., London, B., Cahyanto, I., & Klages, W. (2011). Expanding the tourism crisis management planning framework to include social media: Lessons from the Deepwater Horizon Oil Spill 2010. International Journal of Tourism Anthropology, 1(3), 239-253.

Pennington-Gray, L., Thapa, B., Kaplanidou, K., Cahyanto, I., & McLaughlin, E. (2011). Crisis planning and preparedness in the United States tourism industry. Cornell Hospitality Quarterly, 52(3), 312-320.

Matyas, C., Srinivasan, S., Cahyanto, I., Thapa, B., Pennington-Gray, L., & Villegas, J. (2011). Risk perception and evacuation decisions of Florida tourists under hurricane threats. Natural Hazards, 59, 871-890.

Pennington-Gray, L., Cahyanto, I., Thapa, B., McLaughlin, E., Willming, C., & Blair, S. (2010). Destination management organizations and tourism crisis management plans in Florida. Tourism Review International, 13(4), 247-261.

Schroeder, A., & Pennington-Gray, L. (2012). International Tourists’ Perceptions of Safety of the Top Ten U.S. Destinations. International Crisis and Risk Communication (ICRC) Conference. Orlando, FL, March 5-7.

Cahyanto, I. & Pennington-Gray, L. (2011). The Effects of Social Media Usage on Travel Information Searching and Travel Experience Sharing. International Travel and Tourism Research Association (TTRA). London, Ontario Canada, June 19-21.

Cahyanto, I., Pennington-Gray, L., Srinivasin, S., Thapa, B., Matyas, C. & Villegas, J. (2011). Stated Preferences of Tourists for Evacuating in the Event of a Hurricane. International Travel and Tourism Research Association (TTRA). London, Ontario Canada, June 19-21.

Cahyanto, I., Pennington-Gray, L., Thapa, B., Villegas, J., Srinivasan, S., & Matyas, C. (2010). Segmenting Tourists’ Information Behavior in the Event of a Crisis. The 2010 Travel and Tourism Research Association Conference (TTRA). San Antonio, TX, June 20-22.

Pennington-Gray, L. & Cahyanto, I. (2009). Tourism Crisis Management: Are State Tourism Organizations Prepared. Consumer Behavior in Tourism Symposium, Brunico, Italy, December 15-19.

McLaughlin, E. & Wynkoop, S. (2009). Review of Florida State Parks Emergency Action Component Plans Using the TCMI Tourism Crisis Management Model. Presented to the Florida State Park Service Director, Tallahassee, FL, May 15.

McLaughlin, E. (2009). Crisis Management and Crisis Communication: How to Prepare your Business. Presented to the Lee County Team Tourism, Lee County, FL, May 1.

McLaughlin, E. (2009). Convention & Visitor Bureaus: Your New Partner in Emergency Preparation and Recovery. Presented to the Florida Emergency Professionals Association (FEPA), Orlando, FL, February 12.

McLaughlin, E. (2008). CVB research and TCMI Certification Program. Presented to Lee County Hoteliers.

McLaughlin, E. (2008). TCMI Research and Certification Program. Presented at the meeting of the Upper Midwest Convention & Visitor Bureau Association, St. Cloud, MN, September 21.

Cahyanto, I. (2008). Overview of Best Practices in Tourism Crisis Management. Tourism Crisis Management Interdisciplinary Think Tank, Gainesville, FL, January 18.

Pennington-Gray, L., & Schroeder, A. (2012). Disasters and Emergencies: Utilizing Social Media with the Unexpected in the World of Tourism. Webinar presented as part of the Travel and Tourism Research Association (TTRA) Webinar Series. February 8.

Pennington-Gray, L. (2011). Are you prepared for a tourism crisis?. Associacion Chilena de Empresas de Turismo. Santiago, Chile, April 12.

Pennington-Gray (2011). How to create a Tourism Area Response Network (TARN). ACHET. Santiago, Chile, April 9.

Pennington-Gray (2011). Workshop to train SMEs and public authorities on tourism crisis management strategies. Curcio, Chile, April 6.

Pennington-Gray, L. & Sanders, S. (2010) Tourism Crisis Management- the 4Rs. International Association of Amusement Parks (IAPPA). Orlando, FL, November 15.

Pennington-Gray, L. (2010). Are you prepared?. ESTO. Savannah, GA, July 28.

Pennington-Gray, L. (2010). Avoiding the Catastrophe … Stand, Be Counted and Deliver. Travel and Tourism Research Association Conference (TTRA). San Antonio, TX, June 20-22.

Pennington-Gray, L., McLaughlin, E. & Elliot, A. (2010). The Crisis Event: Victimized or Managed? What is your plan. Florida Attractions Association. St. Augustine, FL, May 28.

Pennington-Gray, L. (2010). Training Police Officers as Tourism Ambassadors. Monterrey, Mexico, February 24.

Pennington-Gray, L. (2010). Tourism Visioning. Sumter County TDC/County Commission. Dunnellon, FL, January 28.

Thapa, B. & Pennington-Gray, L. (2009). Tourism Crisis Management. Tijuana, Mexico, October 15.

Pennington-Gray, L. (2009). Disaster Preparedness and Risk Reduction.Travel and Tourism Research Association Conference (TTRA), Honolulu, HI, June 24.

McLaughlin, E. (2009). UF Tourism Crisis Management Institute: Research Update and Certification Program Overview. Southeast Travel and Tourism Research Association, Montgomery, AL, March 24.

Cahyanto, I., Willming, C., Pennington-Gray, L., McLaughlin, E., & Thapa, B. (2008). Tourism Crisis Management Global Best Practices. 25 pgs.

Cahyanto, I., McLaughlin, E; Willming, C., Pennington-Gray, L. & Thapa, B. (2008). Analysis of CVB/TDCs Tourism Crisis Plans in Florida. 30 pgs.

Get Ready a Hurricane is Coming and You are on Vacation - Important Things the Industry Should Provide for their Visitors

McLaughlin, E. (2009). Southeast Travel and Tourism Research Association. Breakfast sponsorship and presentation, Montgomery, AL, March 23-25.

McLaughlin, E. & Blair, S. (2009). Florida Emergency Professionals Association. Trade show booth and sponsorship, Orlando, FL, February 9-12.

McLaughlin, E. (2008). TIA Marketing Outlook Forum 2008. Flyers for registrants, Portland, OR, October 27-30.

Helped organize the Second Annual International Tourism Crisis Management Leadership Workshop. November 18-20, 2011.

Organized the First Annual International Tourism Crisis Management Leadership Workshop. October 19-20, 2010.

Helped organize the FACVB Tourism Crisis Management Symposium with over 100 invited Professionals from Convention and Visitor Bureaus throughout Florida. June 25, 2008.

Organized the Tourism Crisis Management Think Tank. Invited 25 interdisciplinary faculty from University of Florida to address issues related to Crisis Management. January 18, 2008.

$50,000 - Eric Friedheim Foundation Grant

Tourism Crisis Management Certificate Program for DMOs, Attractions and Lodging Industries