Annual Report:

TCMI First Annual Report 2007 - 2008

TCMI Second Annual Report 2008 - 2009

Papers and Abstracts:

Pennington-Gray, L., Cahyanto, I., Thapa, B., McLaughlin, E., Willming, C., Blair, S., & K. Kaplanidou. (2009). Are Florida DMOs Doing a Good Job of Documenting Their Tourism Crisis Management Plans? Paper submitted for the special issue of the Tourism Review International. “Tourism in A Time of Crisis.”

Professional Presentations:

Cahyanto, I. Overview of Best Practices in Tourism Crisis Management. Presented at the Tourism Crisis Management Interdisciplinary Think Tank. Gainesville. January 18, 2008.

McLaughlin, E. TCMI Research and Certification Program. Presented at the meeting of the Upper Midwest Convention & Visitor Bureau Association, St. Cloud, MN, September 21, 2008.

McLaughlin, E. CVB research and TCMI Certification Program to Lee County Hoteliers. Presented at the Lee County Annual Tourism Industry Hurricane Workshop, Fort Myers, FL, October 10, 2008.

McLaughlin, E. Convention & Visitor Bureaus: Your New Partner in Emergency Preparation and Recovery. Presented to the Florida Emergency Professionals Association (FEPA), Orlando, FL, February 12, 2009.

McLaughlin, E. Crisis Management and Crisis Communication: How to Prepare your Business. Presented to the Lee County Team Tourism, Lee County, FL., May 1, 2009.

McLaughlin, E. and Wynkoop, S. Review of Florida State Parks Emergency Action Component Plans Using the TCMI Tourism Crisis Management Model. Presented to the Florida State Park Service Director, Tallahassee, FL., May 15, 2009.

Invited Presentations:

McLaughlin, E. UF Tourism Crisis Management Institute: Research Update and Certification Program Overview. Presented at the Southeast Travel and Tourism Research Association: Montgomery, AL, March 24, 2009.

Pennington-Gray, L. Disaster Preparedness and Risk Reduction. Presented at the Travel and Tourism Research Association, Honolulu, Hawaii, June 24, 2009.

Research Projects:

Review of Florida State Parks Emergency Action Component Plans Using the TCMI Tourism Crisis Management Model.

Analysis of STOs Tourism Crisis Plans.

Identifying the Factors that Influence the Evacuation Decisions of Florida Tourists when Hurricanes Strike.

Modeling Evacuation Decisions of Tourists in Response to Hurricane Information.

Security of Corporate Travel Executives Online Survey Study (Arizona State University and UF).

Faculty of the University of Florida with experience and expertise in crisis management.

Tourism crisis plans from Destination Marketing Organizations (DMO) around the globe.

Tourism crisis plans from Convention and Visitors Bureaus (CVB) and Tourism Development Councils (TDC) in the state of Florida.

Organizations that provide tourism crisis management related information in their website.

Media contact related to tourism crisis management.

Technical Reports:

Cahyanto, I., Willming, C., Pennington-Gray, L., McLaughlin, E., & Thapa, B. (2008). Tourism Crisis Management Global Best Practices. 25 pgs.

Cahyanto, I., McLaughlin, E; Willming, C., Pennington-Gray, L. & Thapa, B. (2008). Analysis of CVB/TDCs Tourism Crisis Plans in Florida. 30 pgs.

Conferences Attended:

Pennington-Gray, L. and McLaughlin, E. Governor's Conference on Tourism, Orlando, FL, August 17-19, 2008.

McLaughlin, E. US Travel Industry (formerly TIA) Educational Seminar for State Tourism Organizations (ESTO), Bonita Springs, FL., August 24-27, 2008.

McLaughlin, E. Southeast Travel and Tourism Research Association, Montgomery, AL, March 23-25, 2009.

Blair, S. Governor’s Hurricane Conference, Fort Lauderdale, FL, May 10-15, 2009.

Pennington-Gray, L. and Cahyanto, I. Travel and Tourism Research Association (TTRA), Honolulu, Hawaii, June 21-24, 2009.

Conference Sponsorship:

McLaughlin, E. TIA Marketing Outlook Forum 2008. Flyers for registrants, Portland, OR., October 27-30, 2008.

McLaughlin, E. and Blair, S. Florida Emergency Professionals Association. Trade show booth and sponsorship, Orlando, FL., February 9-12, 2009.

McLaughlin, E. Southeast Travel and Tourism Research Association. Breakfast sponsorship and presentation, Montgomery, AL., March 23-25, 2009.

Conference Organization:

Organized the Tourism Crisis Management Think Tank. Invited 25 interdisciplinary faculty from University of Florida to address issues related to Crisis Management. January 18, 2008.

Helped organize the FACVB Tourism Crisis Management Symposium with over 100 invited Professionals from Convention and Visitor Bureaus throughout Florida. June 25, 2008.

Grants received:

$50,000 - Eric Friedman Foundation Grant

Other Projects:

Tourism Crisis Management Certification Program for DMOs