The Tourism Crisis Management Institute (TCMI) was established in 2007 to assist the industry with comprehensive tourism crisis management initiatives. The Institute is housed within the Center for Tourism Research and Development and is affiliated with other allied academic disciplines.

How Can We Help You?
Tourism organizations need to be ready to assist employees and tourists visiting their destinations. An assessment of crisis management planning will enable tourism organizations and destinations to be prepared when challenged with catastrophic events. TCMI will work with clients from the travel industry to evaluate, train, and assist in tourism crisis reduction, readiness, response, and recovery. We will help you plan for extraordinary events that might disrupt normal business operations.

Research and Scholarship:

• Tourism Crisis Management planning for local, state, and national agencies
• Visitor attitudes and behaviors associated with tourism crises
• Tourism crisis management manuals and other publications associated with best practices for planning, preparedness, response, and recovery issues

Consulting:

• Tourism crisis management plans
• Tourism crisis management best practices
• Working with local emergency management